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Privacy policy

Translation notice: This English translation is provided for convenience. If any wording differs from the original Russian text, the Russian version prevails until the translation is legally reviewed.

Privacy policy

1. General provisions

This Privacy Policy (the “Policy”) governs the processing and protection of personal data provided by users (the “User”) on www.chip.am (the “Website”). We respect your privacy and undertake to protect the data you provide in accordance with applicable law.

2. Personal data we collect

We collect and process the following categories of personal data:

  • Identification data: first name, last name, email address and telephone number.
  • Payment information: bank-card information processed through secure payment systems.
  • Delivery address: the address specified for receiving orders.
  • Technical information: IP address, browser and device information, cookies and Website activity data.

3. Purposes of data processing

Your personal data is collected and processed for the following purposes:

  • processing and fulfilling orders, including product delivery;
  • customer support and handling requests;
  • improving the Website and the services provided;
  • personalising offers and advertising based on your preferences;
  • complying with legal requirements, including accounting obligations.

4. Legal grounds for processing

We process your data on the following legal grounds:

  • your consent, provided when placing an order or registering on the Website;
  • performance of a contract for the sale of goods;
  • compliance with our legal obligations;
  • the company’s legitimate interests, including improving our services and marketing activities.

5. Sharing data with third parties

We may share your personal data with the following third parties:

  • payment systems and banks for payment processing;
  • logistics companies for product delivery;
  • public authorities where required by law.

We require such third parties to protect your data in accordance with applicable data-protection requirements.

6. Data retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or for the periods required by law.

7. Data protection

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. These measures include secure servers, data encryption and regular security checks.

8. Your rights

You have the following rights regarding your personal data:

  • the right to access your data;
  • the right to correct your data;
  • the right to erasure (the “right to be forgotten”);
  • the right to restrict processing;
  • the right to data portability;
  • the right to withdraw consent to data processing.

To exercise these rights, contact us using the details below.

9. Use of cookies

The Website uses cookies to operate correctly, analyse user behaviour and personalise content. You can manage the use of cookies through your browser settings.

10. Changes to this Policy

We reserve the right to amend this Policy. Any changes will be published on this page. Continuing to use the Website after changes are published constitutes acceptance of the updated Policy.

11. Contact information

If you have questions about this Privacy Policy or the processing of your personal data, contact us:

Email: info@chip.am
Telephone: +374 33 501 500